Privacy Policy

How we protect and handle your personal information

Last updated: 8/17/2025

1. Information We Collect

Radical Runs LLC (“we,” “our,” or “us”) collects information you provide directly to us, such as when you:

• Fill out our contact form requesting race timing services
• Contact us via email or phone
• Request quotes for timing and event management services
• Subscribe to our newsletter or updates (if applicable)

The types of information we may collect include your name, email address, phone number, organization name, event details, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Provide race timing and event management services
• Send you information about our services and updates
• Improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who help us operate our business
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or acquisition

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and client information are retained for business record-keeping and to provide ongoing services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how visitors use our site and improve our services. You can control cookies through your browser settings, though disabling them may affect site functionality.

7. Third-Party Services

Our website is hosted on Firebase (Google Cloud Platform) and may use other third-party services for analytics and functionality. These services have their own privacy policies, and we encourage you to review them.

8. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of promotional communications
• Request a copy of the personal information we have about you

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website with a new “Last updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: